Unitek offers a 2-Year Warranty and lifetime customer service for items.
All items purchased from unitek-products.com will be replaced at Unitek's discretion with the same or similar product if found to be defective within two years of purchase.
1. Provide Order Number
2. Customers will be responsible for shipping costs and tax for non-defective units back.
3. Warranties do not cover misuse, unauthorized modifications, external causes such as acts of nature or shipping hazards, operation outside of the intended use, or damage caused by accident, or abuse of the product. Neither does the warranty cover normal wear and tear, or damage to any non-Unitek product used in connection with the product.
Not Covered Under Warranty:
- Products without sufficient proof of purchase
- Lost or stolen products
- Items that have expired their warranty period
- Non quality-related issues (after 30 days of purchase)
- Free products
- Repairs through 3rd parties
- Damage from outside sources
- Damage from misuse of products (including, but not limited to: falls, extreme temperatures, water, operating devices improperly)
- Purchases from unauthorized resellers
For any question please feel free to contact support@unitek-products.com for help.