USB 3.1 Type-C Aluminium Hub (1-Port USB Type-A + 1-Port USB Type-C + HDMI + Gigabit Ethernet Converter)

4-in-1 Powered USB-C Ethernet Hub with HDMI

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Model: Y-9117

Color: Silver

Product Features:
A compact hub for USB port expansion.
An aluminium USB hub, stylish and elegant.
With USB3.1 GEN1 specification, data transfer speed up to 5Gbps.
Backward compatible with USB2.0/USB1.1.
Gigabit Ethernet provides a fast and stable internet connection.
Support IPv4 / IPv6 network, Wake-On-LAN, full duplex and power management.
With HDMI1.4 port, supports 4K resolution.
With an optional power port. By connecting to an external power supply, it can supply power to peripheral devices.
Plug and play, no need to install the driver.

Specifications:
  • Product Dimension: 98mm x 39mm x 16mm
  • Upstream: 1 x USB Type-C Male
  • Downstream
1 x USB Type-A Female
1 x USB Type-C Female
1 x RJ45 (Gigabit Ethernet)
1 x HDMI
  • DC Dimension: 3.5mm x 1.35mm

Package Contents:
  • 1 x USB 3.1 Type-C Aluminium Multi-Port Hub
  • 1 x Power Adaptor
  • 1 x User Manual
Packaging: UNITEK Gift Box

F.A.Q

How do I know that my USB devices are connected via the USB hub in Windows?

Go through the following:
1. Press the Windows Key plus R, type "devmgmt.msc", and press Enter.
2. In Device Manager, under the appropriate heading, confirm that your expansion card is listed and that there isn't an exclamation mark next to it. For example, a USB controller card would be under Universal Serial Bus controllers.
3. Your USB device is listed according to the name of the chipset or the dedicated name.

How do I know that my USB devices are connected via the USB hub in macOS?

Go through the following:
1. Click the Apple icon.
2. Click About This Mac.
3. Click More Info or System Report.
4. Under the appropriate heading, please check that your USB device is listed (according to the name of the chipset or the dedicated name) and that there isn't an error. For example, a network card would be under Ethernet Cards.
5. You may have to refresh the System Information page after you plug in your device. To do so, press Command + R with the System Information page open.

Why the file transmission from an attached storage device cannot complete via the USB hub?

If you disconnect a power input from the multiport USB hub during the transmission of the files to or from an attached storage device, it will stop the transmission and may cause file corruption. It is also possible that there will be a loss of function if the power input is removed from the USB hub while it is in operation. 
It is important to always follow the disconnection steps listed following:
1. Complete all data transfers over USB to and from the attached storage device.
2. Disconnect the USB hub from the host computer.
3. Disconnect your power input from the USB hub.
4. Eject your attached storage device.

Why do I lose the connection of my external monitor when the Windows computer wakes up from sleep mode?

It is likely that Windows has automatically turned off the USB Root hub to save power and caused the issue.
The steps below instruct how to configure the USB root hub to stay on during the sleep mode of the upstream computer, to prevent this from happening.
Windows 10 / 8
On your keyboard, press the Windows Key plus X and select Control Panel.
Click Hardware and Sound, then click Power Options.
Click Change plan settings for the plan you want to change.
Click Change advanced power settings.
Click the plus sign (+) next to “USB settings” and “USB selective suspend setting” to expand the options and change the setting to Disabled.
Click OK to apply the setting.
Note: You may need to disconnect and re-connect your USB hub after applying these settings to re-establish the connection.
Windows 7 / Vista
Click the Start button and select Control Panel.
Click Hardware and Sound, then click Power Options.
Click Change plan settings for the plan you want to change.
Click Change advanced power settings.
Click the plus sign (+) next to “USB settings” and “USB selective suspend setting” to expand the options and change the setting to Disabled.
Click OK to apply the setting.
Note: You may need to disconnect and re-connect your USB hub after applying these settings in order to re-establish the connection.
Windows XP
On your desktop, right-click the My Computer icon and select Properties.
Click the Device Manager tab.
Expand Universal Serial Bus controllers by clicking the arrow to the left of it.
Right-click the first USB Root Hub device and select Properties.
Click the Power Management tab.
Clear the box next to Allow the computer to turn off this device to save power.
Click OK to apply the setting.
Repeat steps 4-7 for any remaining devices in the Universal Serial Bus Controllers section with “Root Hub” in the name.
Note: You may need to disconnect and re-connect your USB hub after applying these settings to re-establish the connection.

Why my mouse does not move properly between the displays?

We suggest you to rearrange the monitors in Windows to match the physical location of them on your desk. 
Go through the following:
Windows 10 / 8
1. Press the Windows Key plus X and select Control Panel.
2. Click Appearance and Personalization, then click Display.
3. Click the Resolution or Adjust Resolution option from the left column, which will display your monitors as numbered icons.
4. Click Identify to display the numbers on each connected monitor, showing how the operating system has assigned their positions.
5. Click and drag the monitor icons to best match the physical location of monitors.
6. Click OK to apply the changes and close the window.
Windows 7 / Vista
1. Click the Start button and select Control Panel.
2. Click Appearance and Personalization, then click Display.
3. Click the Resolution or Adjust Resolution option from the left column, which will display your monitors as numbered icons.
4. Click Identify to display the numbers on each connected monitor, showing how the operating system has assigned their positions.
5. Click and drag the monitor icons to best match your physical setup.
6. Click OK to apply the changes and close the window.
Windows XP
1. Click the Start button and select Control Panel.
2. Double-click Display.
3. Click the Settings tab, which will display your monitors as numbered icons.
4. Click Identify to display the numbers on each connected monitor, showing how the operating system has assigned their positions.
5. Click and drag the monitor icons to best match your physical setup.
6. Click OK to apply the changes and close the window.

How do I set to mirror my primary display onto my secondary display in Windows?

Go through the following:
Windows 10 / 8
1. Press the Windows Key plus X and select Control Panel.
2. Click Appearance and Personalization, then click Display.
3. Click the Resolution or Adjust Resolution option from the left column.
4. Expand the drop-down menu next to “Multiple displays” and select Duplicate these Displays.
5. Click OK to apply the changes and close the window.
Windows 7 / Vista
1. Click the Start button and select Control Panel.
2. Click Appearance and Personalization, then click Display.
3. Click the Resolution or Adjust Resolution option from the left column.
4. Expand the drop-down menu next to “Multiple displays” and select Duplicate these Displays.
5. Click OK to apply the changes and close the window.
Windows XP
1. Click the Start button and select Control Panel.
2. Double-click Display.
3. Click the Settings tab.
4. Un-check the box beside Extend my Windows desktop onto this monitor.
5. Click OK to apply the changes and close the window.

Why do I have speed or connectivity issues of the network adapter of my USB hub?

It is best to set a specific speed at half or full duplex in your settings, while the device that the adapter is connected to (whether it is a router, switch, or computer) must also be able to perform at the same speed.
Note: You must log in as the local administrator before you continue.
To do so, go through the following:
1. Press Windows Key plus R.
2. Type "devmgmt.msc".
3. Click OK.
4. Open the Networking adapters section.
5. Right-click the network adapter that you want to change and select 6. Properties.
7. Click the Advanced tab.
8. Scroll down to Speed & Duplex. By default, it is set to Auto-Negotiate. Select any of the speeds that you see in the list.
9. Click OK and restart your computer.

How do I change my IP address in Windows or Mac OS?

Go through the following:
Windows 10 
1. Press the Windows Key plus X.
2. Click Network Connections.
3. Right-click the connection that you want to change and click Properties.
Note: The IP address for a wired connection is called Local Area Connection or Ethernet. The IP address for a wireless connection is called Wireless Network Connection or Wireless.
4. Left-click Internet Protocol Version (TCP/IPv4) and click Properties.
5. Select the Use the following IP address option.
6. Enter your desired IP address and click in the Subnet Mask area, which should auto-complete.
7. Click OK twice to apply the settings.
Note: If you are changing your IP address to access a specific device, minimize the Network Connections window. Please be reminded, in step 7, select Obtain an IP address automatically to access the Internet again.
Windows 8
1. Press the Windows Key plus X.
2. Click Control Panel.
3. Click Network and Sharing Center.
4. Click Change adapter settings on the left.
5. Right-click the connection you want to change and choose Properties.  
Note: If you are changing the IP address on a physical connection, it will be called “Local Area Connection” or “Ethernet”.  If you are changing the IP address on a wireless connection, it will be called “Wireless Network Connection” or “Wireless”.
6. Left-click “Internet Protocol Version (TCP/IPv4)” to select, then click Properties.
7. Select the radio button "Use the following IP address".
8. Enter your desired IP address and click into the Subnet Mask area, which should auto-fill appropriately.
9. Click OK twice to apply the settings.   
Note: If you are changing your IP address to access a specific device, minimize the Network Connections window. Please be reminded, in step 7, select Obtain an IP address automatically to access the Internet again.
Windows 7
1. Click Start, then select Control Panel.
2. Click Network and Internet.
3. Click Network and Sharing Center.
4. Click Change adapter settings on the left.
5. Right-click the connection you want to change and choose Properties.  
Note: If you are changing the IP address on a physical connection, it will be called “Local Area Connection”.  If you are changing the IP address on a wireless connection, it will be called “Wireless Network Connection”.
6. Left-click “Internet Protocol Version 4 (TCP/IPv4)” to select it, then click Properties.
7. Select the radio button "Use the following IP address".
8. Enter your desired IP address and click into the Subnet Mask area, which should auto-fill appropriately.
9. Click OK twice to apply the settings. 
Note: If you are changing your IP address to access a specific device, minimize the Network Connections window. Please be reminded, in step 7, select Obtain an IP address automatically to access the Internet again.
Windows Vista
1. Click Start, then select Control Panel.
2. Click Network and Sharing Center.
3. Click Manage network connections on the left.
4. Right-click the connection you want to change and choose Properties.  
Note: If you are changing the IP address on a physical connection, it will be called “Local Area Connection”.  If you are changing the IP address on a wireless connection, it will be called “Wireless Network Connection”.
5. Left-click “Internet Protocol Version (TCP/IPv4)” to select it, then click Properties.
6. Select the radio button "Use the following IP address".
7. Enter your desired IP address and click into the Subnet Mask area, which should auto-fill appropriately.
8. Click OK twice to apply the settings. 
Note: If you are changing your IP address to access a specific device, minimize the Network Connections window. Please be reminded, in step 6, select Obtain an IP address automatically to access the Internet again.
Windows XP
1. Click Start, then select Control Panel.
2. Click Network Connections.
3. Right-click the connection you want to change and choose Properties.  
Note: If you are changing the IP address on a physical connection, it will be called “Local Area Connection”.  If you are changing the IP address on a wireless connection, it will be called “Wireless Network Connection”.
4. In the middle of the Properties window, scroll down to "Internet Protocol (TCP/IP)" and left-click on it to select it, then click Properties.
5. Select the radio button "Use the following IP address".
6. Enter your desired IP address and click into the Subnet Mask area, which should auto-fill appropriately.
7. Click OK twice to apply the settings. 
Note: If you are changing your IP address to access a specific device, minimize the Network Connections window. Please be reminded, in step 5, select Obtain an IP address automatically to access the Internet again.
Mac OS
1. Click the Apple menu.
2. Click System Preferences.
3. Click Network.
4. Select the network device that you would like to configure.
Note: The IP address for a wired connection is called Local Area Connection or Ethernet. The IP address for a wireless connection is called Wireless Network Connection or Wi-Fi.
5. Click Advanced.
6. Click TCP/IP.
7. Beside Configure IPv4, select Manually.
8. In the IPv4 Address field, enter your desired IP address.
9. In the Subnet Mask field, enter a default subnet address (for example, 255.255.255.0 for 192.168.xxx.xxx). 
10. Do one of the following:
.Leave the Router field blank.
.Enter the IP address of the default gateway.
11. Click OK and Apply to apply the changes.
Note: If you are changing your IP address to access a specific device, minimize the Network window. Please be reminded, in step 7, select Using DHCP to access the Internet again.

Why is only one external display working with my Apple M1-based Mac?

MacBook and Mac Mini using the Apple Silicon chip support only one single external display over the Thunderbolt 3 ports, even when connected to a Thunderbolt 3 hub or adapter with multiple video output. Turning off the laptop display or using clamshell mode does not change this.
Using a USB-C DisplayLink-based hub or video adapter may be an option to allow more than one external display with an Apple M1-based Mac device.
Note: this limitation does not affect Intel-based Macs with Thunderbolt 3.