Go through the following:
1. Press the Windows Key plus R, type "devmgmt.msc", and press Enter.
2. In Device Manager, under the appropriate heading, confirm that your expansion card is listed and that there isn't an exclamation mark next to it. For example, a USB controller card would be under Universal Serial Bus controllers.
3. Your USB device is listed according to the name of the chipset or the dedicated name.

Go through the following:
1. Click the Apple icon.
2. Click About This Mac.
3. Click More Info or System Report.
4. Under the appropriate heading, please check that your USB device is listed (according to the name of the chipset or the dedicated name) and that there isn't an error. For example, a network card would be under Ethernet Cards.
5. You may have to refresh the System Information page after you plug in your device. To do so, press Command + R with the System Information page open.