1.      Privacy Statement

We take our clients' privacy very seriously. We will only collect your personal data under the following circumstances.

We will only use your name and other information about you in accordance with this Privacy Statement. We will only collect data from you as necessary and in connection with the transaction.

Please read the following information carefully to understand what information we collect and use. If you have any questions, please contact us at support@unitek-hk.com. By entering this website, you confirm that you have read, understood, and agreed to be bound by the relevant terms. If you do not agree with any of the terms, please stop browsing or using this website.

2.      Privacy Statement Changes

By posting newly revised terms on the website, the revised terms will take effect immediately. It is the user's responsibility to regularly review the website and the Privacy Statement for changes to the terms. Continuing to use this website after the Privacy Statement has been revised means that you understand and agree to the newly revised terms.

3.      Personal Data Collection

When creating an account, the personal data we collect may include your name and email address. When you order products or use our services, we will also ask you to provide your shipping address, contact number, credit card information, or other related information. The information we request is mandatory. If you do not wish to provide certain mandatory information, we will not be able to provide some services.

The personal data we collect will be used for some or all of the following purposes:

  • To process your account application.
  • To verify your account identity.
  • To record your purchases.
  • To exercise your exclusive offers.
  • To provide you with the products and services you have requested.
  • To process purchase orders from our store and online store, including verifying and carrying out the status of your payment details.
  • To ship your purchases.
  • To provide updates on shipment status and customer support.
  • To provide information about the products.
  • To process your order, or to provide services and information at your request.
  • To follow up on your inquiries, investigate complaints, suspected suspicious transactions, and research service improvement measures.
  • To sort and analyze data to understand your characteristics and purchasing behavior and to provide services that better meet your needs.
  • With your consent, we will use your personal data for direct marketing purposes through various channels.

4.      Retention of Personal Data

Unless required by law to keep your personal data for a specific period, the company will only retain personal data until the original purpose of collection is achieved. We will anonymize or delete unnecessary personal data according to internal procedures. 

5.      Update Personal Information

You can access your account on this website and update your profile at any time. 

6.      Sharing Information with Third Parties

We may give your name, telephone number, and address to a third party (such as a courier company) for delivery.

We do not sell or share customer personal data collected online with third parties, except with your consent or as required by law.

7.      Online Payment

The third-party online payment platform will process your credit card payment. You must submit accurate and not misleading information. You must ensure that the latest information is submitted and notify us of any changes. We may retain your order information, but we cannot directly retrieve your credit card information for security reasons.

8.      Personal Data Security

The Company will use all reasonable efforts to ensure that personal data is stored securely and accessed only by authorized personnel. We use encryption technology to protect your personal data. However, no system is completely secure, and we cannot guarantee the complete security of any information transmitted over the Internet.

9.      Children's Privacy

We do not intend to collect information from persons under the age of 18. Minors should not provide any information on this website without parental supervision.

10. Computer Data Collection

When you browse this website, our server automatically records information sent by your browser, including:

  • Device IP address
  • Browser type
  • Pages viewed before visiting this website
  • Pages viewed within this website
  • Time spent on each page, products searched, and other statistical data
  • This information is used for analysis and evaluation to help improve our website and services.

11. Access Data or Opt-Out of Direct Marketing Communications

To access information or opt out of receiving direct marketing messages, email us at support@unitek-hk.com.